Verio, a subsidiary of NTT Communications Corp. and a leading provider of global IP solutions, today unveiled an enhanced version of its NTT/VERIO PowerPortal, the interactive customer service portal that gives end-users a single view of their enterprise hosting solution and network infrastructure.

Built on end-user feedback, the new version of PowerPortal provides managed hosting and colocation customers with a more intuitive and customizable feature-set, including enhanced trouble ticketing, online billing capabilities, inventory and bandwidth displays, personalized online support and service alerts.

Implemented under the NTT/VERIO PowerPlatform Hosting framework, PowerPortal improves efficiency by providing customers with a highly secure, full-featured, easy-to-use access point to their solution and delivers a working view into the operations of their hosting infrastructure. The offering enables customers to easily access information, monitor the status of servers, and inquire about specific issues, enhancing control over business-critical information.

"Our enhanced PowerPortal offering gives customers the peace of mind that comes with outstanding security as well as ultimate control over functionality of all of their applications and systems managed by Verio," said Isabel Ehringer, president of Verio's Enterprise Hosting business unit. "It is truly a window into the health of their managed systems, and a key component to the overall service management we provide to customers."

"Forbes.com provides round-the-clock business information news, stock quotes and interactive tools for a worldwide community of senior business decision makers and investors, and it is critical that we have real-time insight into the health status of our managed hosting and security solution," said Michael Smith, chief technology officer for Forbes.com. "Our site has experienced tremendous growth in terms of functionality and the number of site visitors, and the NTT/VERIO PowerPortal is helping Forbes.com manage that growth by providing us with another form of interaction and support."

As the NTT/VERIO suite of solutions continues to serve a global base of customers, Verio has also extended PowerPortal in other countries, providing necessary translation capabilities to international customers with offices in North America, and is planning to offer PowerPortal to customers in both Asia--with NTT Communications--and Europe during the first quarter of 2004.

The new version of NTT/VERIO PowerPortal includes the following features:

-- Authentication hierarchy and user administration providing a custom view into NTT/VERIO Managed Services and solutions

-- Detailed system reporting access, including network, bandwidth, performance and application monitoring with personalized Verio Network Monitoring System alerts

-- Remote power cycle functionality

-- Service integration for single customer view

-- Online invoice presentation

-- Trouble ticket access, management and enhanced functionality.

More information can be found at Verio Hosting

About Verio

Verio Inc. is a wholly owned subsidiary of NTT Communications (NTT Com), which provides long distance and international telecommunications reaching over 200 countries worldwide. Verio is the world's largest operator of Web sites for businesses and a leading provider of global IP solutions. NTT Com and Verio market their global IP solutions under the NTT/VERIO brand. The company offers businesses a broad range of Internet services, including Web hosting, dedicated access, virtual private networks, and managed service offerings, among other enhanced services. Verio supports its operations with highly reliable and scalable global infrastructure and systems including the NTT/VERIO Global IP Network, and provides Web hosting services to customers in more than 146 countries. The combination of Verio and NTT Com offers services to meet the growing and diverse needs of all businesses, including small to medium businesses, large global enterprises and multi-national corporations. More information can be found at Verio and NTT.